Thursday July 24 2008
Information Technology Central Services at the University of Michigan
Information Especially for Campus IT Staff

Network, Voice & Video

  • Data Networking and Internet
    ITCom provides numerous data networking and Internet services.
  • DHCP Service
    DHCP (Dynamic Host Configuration Protocol) is a service that allows machines to get their IP addresses and other information assigned by the network themselves rather than having to have this done manually by a person.
  • Find a Network Administrator
    This tool allows you to enter information about a campus network and find the name of the network administrator.
  • Network Operations Center
    The Network Operations Center (NOC) houses a team of network specialists who monitor networks, including U-M backbones and departmental LANs, and provide first-level troubleshooting for customers' networks 24 hours a day, 365 days a year.
  • UM Wireless Network
    UM Wireless Network is a wireless local area network (WiFi) available to all who have a valid University of Michigan uniqname and umich password. See UM Wireless Network's network administration information.
  • U-M Virtual Private Network (VPN)
    The U-M VPN is available to all University of Michigan students, faculty, and staff who have a valid U-M uniqname and umich password. It provides an encrypted VPN for all network computing needs.
  • UMnet Administration
    The mission of UMnet Administration is to support the network administrators at the University of Michigan, coordinate the networking infrastructure and network numbers on campus, and maintain the UMnet Backbone and UM Backbone Interconnect Network (UMBIN) infrastructures.
  • Telephone Service
    U-M owns and operates its own telephone system for faculty, staff, and students.

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Documentation

Service Status
If you are encountering problems, please contact (734) 764-HELP [764-4357]

ITCS Service Status

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This page last verified February 8, 2006
 

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