E-Mail

• Authenticated SMTP
  Authenticated SMTP requires authentication for sending mail using ITCS's SMTP machines. It will be required by June 2006.
• E-Mail FAQ
  This is ITCS's e-mail FAQ for end users.


• E-mail Blocking
  ITCS blocks incoming and outgoing mail to prevent bad e-mail behavior.


• E-mail Filtering for Viruses
  ITCS filters incoming and outgoing mail to prevent the spread of viruses.


• Exchange Service (ITCS)
  A collaborative central e-mail and calendaring service using Microsoft Exchange.
• Listserver
  The ITCS Listserver service allows you to manage and use large mailing lists. It uses Lyris software and can be accessed using your e-mail program or from the web.
• Mail Architecture (ITCS) (368 KB pdf document)
  This document, completed in February 2005, was written as an attachment to the Anti-Virus/Anti-Spam software RFP. It provides a technical overview of U-M's e-mail architecture.
• Mail Gateway
  Mail sent to addresses ending in @umich.edu goes first to the gateway.
• PenaltyBox FAQ
  Frequently asked questions about PenaltyBox, including how it works and more.
• Postmaster
  The Postmaster group (postmaster@umich.edu) answers questions about mail delivery problems and fields "dead letter" rejection messages.
• SpamBox FAQ
  Frequently asked questions about SpamBox, including how it is trained and more.
• Spam Busters
  Spam Busters provides information about U-M's comprehensive approach to spam management, tools you can use to reduce the amount of spam in your INBOX, and spam prevention tips.
• IT User Advocate
  The IT User Advocate unit works within the University of Michigan community to ensure that U-M information technology policies and guidelines are followed.