What happens if I go over my e-mail quota?
ITCS IMAP E-Mail
Nothing happens if you exceed your 2 GB mail quota by a small amount from time to time. ITCS does monitor mailbox size, however, and staff members work with users who go significantly over their quota to ensure that their needs are met without jeopardizing mail system performance.
In many cases, when a mailbox is significantly over quota, it is because of a problem with how a mail program is configured—perhaps multiple copies of deleted messages are being retained without the user's knowledge—and ITCS then works with the user to resolve the problem.
To see how much mail storage space you are using, check the IMAP Status Page.
ITCS Exchange Service E-Mail
ITCS Exchange Service users receive a warning message when their Exchange account is within 10% of its size limit. Should you exceed your limit, you will still be able to receive messages, but you will not be able to send any until you remove enough messages to put your account below the limit. Exchange users can get additional space for a fee. (See also Exchange Quota Information.)
This page last verified September 2007
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