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Operating System: Windows 2000/XP Windows Vista Mac OS X 10.3-10.5

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Blue Disc Home

Help Resources

• Windows Internet Access Kit
• Macintosh Internet Access Kit
• General Internet Access Kit Documentation
• Manually Configuring Windows for Dialup
• Technical Assistance

Documentation for the Windows Internet Access Kit

• Windows Internet Access Kit (S4269)
• Using SSH Secure Shell to Transfer Files with sftp [Windows] (S4299)
• Using SSH Secure Shell to Connect to Host Computers [Windows] (S4304)
• Using Mulberry 3 for E-Mail (S4312)
• Eudora at the University of Michigan (S4317)
See also General Internet Access Kit Documentation

Documentation for the Macintosh Internet Access Kit

• Macintosh Internet Access Kit for Mac OS X (S4298)
• Using Mulberry 3 for E-Mail (S4312)
• Eudora at the University of Michigan (S4317)
See also General Internet Access Kit Documentation

General Internet Access Kit Documentation

• E-Mail Configuration Changes Required by August 2004 E-Mail Upgrade (S4321)
• Using Mulberry 3 for E-Mail (S4312)
• Eudora at the University of Michigan (S4317)
• Getting Started with Pine E-Mail (S4131)
• Using Pine E-Mail (T7037)

Technical Assistance

If you experience problems installing, configuring, or using the Internet Access Kits, please take note of the steps you were following when the problem occurred, and write down any error messages you saw. The following resources are available to you:

• Check our News, Bugs & Fixes page.
• Call (734) 764-HELP [764-4357] or e-mail online.consulting@umich.edu with questions about installing and using the Internet Access Kits or using the ITCS Basic Computing Package (BCP).
• Contact ResComp for help configuring your computer for Ethernet in the Residence Halls.
• For general assistance with any ITCS service, visit the ITCS Online Help Desk.